SGA Universitario
en

Privacy policy

How SGA Universitario processes the personal data you provide to us.

Template document. The data in brackets is pending completion, and the text must be reviewed by a legal advisor before it is considered final.

This is a translation provided for reference. In case of any discrepancy, the Spanish version prevails.

1. Data controller

  • Company name: [COMPANY NAME]
  • Tax ID (NIT): [NIT]
  • Registered address: [REGISTERED ADDRESS], Colombia
  • Email for personal data matters: [CONTACT EMAIL]
  • Phone: [PHONE]

3. Data we collect

Through the contact and demo request forms on the SGA Universitario website, we collect:

  • First and last name.
  • Email address and phone number.
  • Institution, type of institution and job title.
  • The message you choose to send us.

Along with each request, we keep proof of your authorization: the date and time you gave it, the version and language of the text you accepted, and the IP address from which you submitted the form.

We do not request sensitive data or data about children or adolescents.

4. Purposes of processing

  • Responding to your inquiries and requests.
  • Scheduling and delivering demos of the system.
  • Sending you commercial proposals related to what you requested.
  • Complying with legal obligations and responding to requests from authorities.

5. Your rights as data subject

As the data subject, you have the right to:

  • Access, update and correct your personal data.
  • Request proof of the authorization you gave.
  • Be informed about how your data has been used.
  • File complaints with the Superintendencia de Industria y Comercio (Colombia's data protection authority) for violations of the law.
  • Revoke your authorization and request the deletion of your data.
  • Access your personal data free of charge.

6. Inquiries and complaints

You can exercise your rights by writing to [CONTACT EMAIL] or through the contact form with the reason “Personal data (inquiry or complaint)”, stating your name, identification, your specific request and how you would like to receive a response.

  • Inquiries: answered within a maximum of ten (10) business days, extendable by five (5) additional business days.
  • Complaints: answered within a maximum of fifteen (15) business days, extendable by eight (8) additional business days.

7. Security and retention

We apply reasonable technical and organizational measures to protect your data against unauthorized access, loss or alteration. We retain data only for as long as necessary for the purposes described or as required by law.

8. Disclosure to third parties

We do not sell your data. We only disclose it to providers that render services to us, acting as data processors, under contract and with the safeguards required by law:

  • Hosting: the site and the requests database are hosted on a server managed by the data controller.
  • Resend, Inc. (United States): sends the sales team an email notification of each new request. This involves an international transmission of your contact details, carried out under article 26 of Ley 1581 de 2012 and Decreto 1377 de 2013.

9. Effective date

This policy is effective from its publication. Any substantial change will be announced on this page.

Last updated: October 30, 2026